![]() Then, you can right-click on the USB controller and press the Update Driver Software option from the pop-out list. Step 1: To do this job, you still need to stay in the Device Manager. ![]() When using a USB to serial converter, you must use the serial touchscreen driver serial drivers are available on the Driver and File Downloads page. Updating drive software can also be used to fix USB port not working Windows 10/8/7 64 bits/32 bits issue. ![]() Elo does not recommend using USB to serial adaptors with its products, and cannot offer technical support if such devices are used. We have also found that models and availability are constantly changing. Some USB to serial converters simply do not work with Elo touchmonitors others may work with Windows 2000 and XP but not with earlier operating systems (or vice versa). Beware of products that claim UART compatible or 16550 compatible.Īnother solution is to use a USB to serial converter to add serial ports to a system, but we have found that the majority of these devices do not function well with a data-intensive device such as an Elo touchmonitor. Typically this will be denoted in the product specification as a UART 16550. When purchasing an add-in serial port card, we recommend that the serial ports be true UART (Universal Asynchronous Receiver Transmitter) devices. The best solution is to purchase an add-in serial port card they are offered in a range of prices and quality and can be purchased from several vendors. If you have a serial touchmonitor and your computer system only has a USB port, there are two methods to solve this problem.
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